Peer-reviewed publications
Barrett, K., Logan, J., Pagotto, S. and Greenberg, A. (2020). “Teaching and User Satisfaction in an Academic Chat Consortium.” Communications in Information Literacy 14(2).
Barrett, K. and Pagotto, S. (2019). “Local Users, Consortial Providers: Seeking Points of Dissatisfaction with a Collaborative Virtual Reference Service.” Evidence Based Library and Information Practice 14 (4).
Barrett, K. and Pagotto, S. (2021). “Pay (No) Attention to the Man Behind the Curtain: The Effects of Revealing Institutional Affiliation in a Consortial Chat Service”. Partnership: The Canadian Journal of Library and Information Practice and Research 16(2).
Jurczyk, E., Pagotto, S., Moisil, I., Grewal, K., Cassady, S. and Cato, J. (2020). “Long-Term Usage of a Consortial PDA Collection: If They Choose It, Will We Use It?” Collection Management 45(4).
Logan, J., Barrett, K. and Pagotto, S. (2019). “Dissatisfaction in Chat Reference Users: A Transcript Analysis Study.” College & Research Libraries 80 (7).
Pagotto, S. and Zhao, W. (2019). “Access, Preservation and Analysis in a Consortial Journal Archive: The Evolution of Scholars Portal Journals.” Insights 32 (1).
Other publications
Appavoo, C. and Pagotto, S. (2014). “Libraries and Scholarly Communication in the Twenty-First Century.” Scholarly and Research Communication 5(4).
Barret, K., Handren, K., and Pagotto, S. (2020). “La francisation de Scholars Portal : Progrès vers le bilinguisme, partie 1. ” Open Shelf (February 2020).
Barret, K., Handren, K., and Pagotto, S. (2020). “La francisation de Scholars Portal : Progrès vers le bilinguisme, partie 2. ” Open Shelf (April 2020).
Jurczyk, E. and Pagotto, S. (2016). “What’s it Worth? Quantitative Assessment of E-Resources by a National Consortium.” Library Assessment Conference Proceedings 2014 (August 4-6, 2014). (Paper given in 2014, proceedings published in 2016)
Pagotto, S., Pereyaslavska, K., and Barrett, K. (2016). “Evaluating from Arm’s Length: Assessing Services Provided by a Library Consortium.” Library Assessment Conference Proceedings 2016 (October 31-November 2, 2016). (Paper given in 2016, proceedings published in 2017)
Ridley, M., Appavoo, C. and Pagotto, S. (2015). “Seeing the Forest and the Trees: The Integrated Digital Scholarship Ecosystem (IDSE) Project of the Canadian Research Knowledge Network (CRKN).” Creating Sustainable Community: The Proceedings of the ACRL 2015 Conference (March 25-28, 2015).
Selected presentations and webinars
Barrett, K. and Pagotto, S. (2016). “But Will It Work for a Consortium? An Evaluation and Environmental Scan of Virtual Reference Software.” Poster presented at Toronto Ryerson York (TRY) Conference (Toronto, May 3, 2016).
Fletcher, A., Oldham, R. and Pagotto, S. (2024). “When There Are No Bridges: Hacking Our Way Into a Resource Sharing Ferry System.” ELUNA Annual Meeting (Minneapolis, May 17, 2024).
Fletcher, A., Pagotto, S.,
Logan, J., Barrett, K. and Pagotto, S. (2019). “No Cause to be Critical: Decreasing User Dissatisfaction in Ask a Librarian Chat Reference.” Toronto Ryerson York OCAD (TRY+) Conference (Toronto, May 7, 2019).
Maidenberg, K., Pagotto, S. and Sewerin, C. (2020). “EnCOUNTERing Change: Transitioning to COUNTER 5 for E-resources Statistics.” UTL Collections Committee Professional Development Breakfast (Toronto, March 5, 2020).
Moisil, I. and Pagotto, S. (2024). “Au delà du prêt entre bibliothèques : vers des collections partagées.” Ontario Library Association Super Conference (Toronto, January 26, 2024).
Mondésir, G., Schoner-Saunders, L., Blake, A., Pagotto, S., Rayment, E., Lalonde, C., and Chittenden, M. (2022). “Completing a Quality Assurance Assessment on a Consortial Virtual Reference Service”. Poster and lightning talk presented at Library Assessment Conference (Online, November 3, 2022).
Pagotto, S. (2019). “COUNTER Release 5 Reports: A Provider Perspective.” Canadian Library Assessment Workshop (Windsor ON, October 24, 2019).
Pagotto, S. (2021). “Introduction to COUNTER 5.” OCUL COUNTER 5 Webinar Series (November 12, 2021).
Pagotto, S. (2022). “Usage Statistics and Web Analytics: A Deep Dive.” Learn with Scholars Portal Webinar Series (January 27, 2022).
Pagotto, S. (2023). “Usage Statistics in Times of Technological Disruption: Case Studies of Changes in Interface Design and Usage Patterns at Scholars Portal.” Canadian Library Assessment Workshop (London ON, October 23, 2023).